Privacy Policy

Privacy Policy - V4U Global

This privacy policy (“Policy”) describes how V4U Global (“V4U Global”, “we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the website and any of its products or services (collectively, “Website” or “Services”).
It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic Collection of Information

When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, or the webpage you were visiting before you came to our Website. It may also include the pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website usage. This statistical information is not otherwise aggregated in a way that would identify any particular user of the system.

Collection of Personal Information

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. However, if you wish to use some of the Website’s features, you will be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you publish content, make a purchase, or fill out any online forms on the Website. When required, this information may include:
  • Personal details such as name, country of residence, etc.
  • Contact information such as email address, address, etc.
  • Proof of identity such as a photocopy of a government ID.
  • Information about other individuals, such as your family members,
    friends, etc.
  • Any other materials you willingly submit to us such as articles,
    images, feedback, etc.
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.

Storing Personal Information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Use and Processing of Collected Information

To make our Website and Services available to you or meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of the information we collect is directly from you via our Website. However, we may also collect Personal Information about you from other sources. Any of the information we collect from you may be used for the following purposes:
  • Deliver products or services
  • Send administrative information
  • Send marketing and promotional communications
  • Respond to inquiries and offer support
  • Improve user experience
  • Post customer testimonials
  • Deliver targeted advertising
  • Protect from abuse and malicious users
  • Respond to legal requests and prevent harm
  • Run and operate our Website and Services
Processing your Personal Information depends on how you interact with our Website, where you are located, and if one of the following applies: (i) You have given your consent for one or more specific purposes; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation; (iv) Processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or a third party.

Information Transfer and Storage

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers outside the European Union or to any international organisation governed by public international law, such as the UN, and about the security measures we take to safeguard your information. For further details, please refer to relevant sections of this document or inquire with us.

The Rights of Users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to (i) withdraw consent; (ii) object to processing; (iii) learn if information is being processed, obtain disclosure, and obtain a copy of the information undergoing processing; (iv) verify the accuracy of your information and request updates or corrections; (v) restrict the processing of your information under certain circumstances; (vi) request the erasure of your Personal Information under certain circumstances; and (vii) receive your information in a structured, commonly used format and request transfer to another controller if feasible.

How to Exercise These Rights

Requests to exercise User rights can be directed to V4U Global through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by V4U Global as early as possible.

California Privacy Rights

California residents who provide Personal Information to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a year, information about the Personal Information we shared, if any, with other businesses for marketing. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such information for the prior calendar year.

Billing and Payments

We use third-party payment processors to process payment information securely. These processors' use of your Personal Information is governed by their respective privacy policies.

Privacy of Children

We do not knowingly collect Personal Information from children under 13. If you are under 13, please do not submit any Personal Information through our Website or Service. If you believe a child under 13 has provided Personal Information to us, please contact us.

Changes and Amendments

We may update this Privacy Policy at our discretion and will notify you of material changes. Your continued use of the Website or Services after the updated Privacy Policy is posted constitutes your consent to those changes.

Acceptance of This Policy

By using the Website or its Services, you agree to be bound by this Policy. If you do not agree to abide by its terms, you are not authorised to use or access the Website and its Services.

Contacting Us

For questions about this Policy or matters relating to individual rights and your Personal Information, please contact us via the contact form or email marketing@v4uglobal.com

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